Terms of service

DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement is executed in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on Principles and Procedures for the Implementation of Distance Contracts, defining the rights and obligations of the parties listed below.

Seller Information:
Title: Cansu Sezici Güçlü / Mini Celebrities (hereinafter referred to as "SELLER")
Address: Barbaros Mah., Mor Leylak Sk., Andromeda C1 Block, Interior Door No: 148 Ataşehir / ISTANBUL

Buyer Information:
All buyers making purchases via the minicelebrities.com website owned by the Seller (hereinafter referred to as "BUYER"). By accepting this agreement, the BUYER acknowledges that upon confirming the order, they are obliged to pay the order amount and, if applicable, shipping fees, taxes, and other additional charges, and confirms that they have been informed accordingly.

2. SUBJECT

This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product whose features and sales price are specified, ordered electronically by the BUYER via the SELLER’s website, pursuant to Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts. Prices listed and announced on the site are sales prices and remain valid until updated or changed. Temporarily announced prices are valid until the specified period expires.

3. PRODUCT INFORMATION

3.1. The main characteristics of the product(s)/service(s) (type, quantity, brand/model, color, number) are published on the SELLER’s website. If a promotion is organized by the Seller, the relevant product’s main features can be reviewed during the promotion period. This is valid until the end of the promotion period.
3.2. Listed and announced prices on the site are the sales prices and remain valid until updated or changed. Temporarily announced prices are valid until the specified period expires.
3.3. The total sales price of the goods or services subject to the contract, including all taxes, is indicated below.

4. GENERAL PROVISIONS

4.1. The BUYER acknowledges, declares, and undertakes that they have read and understood the product’s main characteristics, sales price, payment method, and delivery information on the SELLER’s website, and confirmed electronically. The BUYER also declares that they have received correct and complete information regarding the address to which the order will be delivered, the main features of the ordered products, prices including taxes, and payment and delivery information.
4.2. Each product under this Agreement will be delivered to the BUYER or the person/organization indicated by the BUYER within the period specified on the site, without exceeding the 30-day legal limit. If the product cannot be delivered within this period, the BUYER has the right to terminate the contract.
4.3. The SELLER undertakes to deliver the product completely, in accordance with the order specifications, and with any guarantee certificates, manuals, or other necessary information and documents, free from defects, and in compliance with legal standards, while maintaining honesty, diligence, and quality.
4.4. The SELLER may, before the delivery obligation is due, provide a different product of equal quality and price with the BUYER’s explicit approval.
4.5. If it becomes impossible to fulfill the contract, the SELLER undertakes to notify the BUYER in writing within 3 days and refund the total amount within 14 days.
4.6. The BUYER acknowledges that if the payment for the product is not made or is canceled in the bank records, the SELLER’s obligation to deliver the product ceases.
4.7. If, after delivery, the BUYER’s credit card used for the order is misused by unauthorized persons, and the product payment is not received by the SELLER, the BUYER undertakes to return the product to the SELLER within 3 days, with shipping costs covered by the SELLER.
4.8. If unforeseeable circumstances beyond the control of the parties prevent delivery on time, the SELLER will notify the BUYER. The BUYER may request order cancellation, replacement with a similar product, or delivery postponement. Refunds for cash payments will be made within 14 days; for credit card payments, the amount will be refunded to the relevant bank within 14 days. The BUYER acknowledges that it may take 2-3 weeks for the refunded amount to reflect in their account.
4.9. The SELLER has the right to contact the BUYER via the address, email, phone numbers, and other contact information provided during registration for communication, marketing, notification, or other purposes.
4.10. The BUYER must inspect the goods/services before acceptance; damaged or defective items should not be accepted. The BUYER is responsible for careful handling after delivery. Items must be unused to exercise the right of withdrawal, and invoices must be returned.
4.11. If the credit card holder is not the BUYER, or a security issue is detected, the SELLER may request verification documents before processing the order. The order may be frozen until the documents are provided within 24 hours; otherwise, the SELLER may cancel the order.
4.12. The BUYER confirms that all personal and other information provided to the SELLER is accurate and agrees to compensate any damages arising from inaccuracies.
4.13. The BUYER undertakes to comply with all legal provisions while using the website. Any violation is solely the BUYER’s responsibility.
4.14. The BUYER shall not use the website for unlawful, immoral, or harassing purposes, nor interfere with others’ use of the website (spam, virus, malware, etc.).
4.15. The website may contain links to third-party sites. These links are for convenience and do not imply endorsement or guarantee of the content.
4.16. Any member violating these provisions is personally responsible for legal and criminal consequences and must hold the SELLER harmless.

5. RIGHT OF WITHDRAWAL

5.1. For goods, the BUYER may exercise the right of withdrawal within 14 days from delivery without legal or financial liability, provided that they notify the SELLER. For services, the period starts from the contract signing date. Services already started with consumer consent are excluded. Costs arising from the withdrawal are borne by the SELLER. The BUYER acknowledges that they have been informed about the right of withdrawal.
5.2. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing within 14 days by registered mail, fax, or email, and the product must be unused according to the "Non-Returnable Products" clause. Required documents include:
a) Invoice (for corporate orders, the company’s return invoice must be included)
b) Return form
c) Product with original packaging and accessories, complete and undamaged
d) The SELLER will refund the total amount within 10 days and retrieve the product within 20 days
e) If the product value decreases due to the BUYER’s fault, the BUYER compensates accordingly; however, normal use during the withdrawal period is not penalized
f) If withdrawal affects campaign limits, any related discount is canceled.

6. NON-RETURNABLE PRODUCTS

Products that are custom-made, undergarments, swimwear, makeup, disposable items, perishable goods, or those whose packaging is opened, among others, cannot be returned according to regulations. Digital goods, software, books, CDs, DVDs, and stationery must be unopened and unused to qualify for returns.

7. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on credit card payments, they acknowledge that interest may apply under the credit card agreement and they are responsible to the bank. Any resulting costs or attorney fees may be claimed by the bank, and the BUYER shall compensate the SELLER for damages due to delayed payment.

8. JURISDICTION

Disputes arising from this agreement shall be submitted to the consumer arbitration committee or consumer court in the BUYER’s residence or transaction location within the monetary limits specified by law:
a) Disputes under 2,400 TRY in districts,
b) Disputes between 2,400 and 3,610 TRY in metropolitan cities,
c) Disputes under 3,610 TRY in central non-metropolitan cities,
d) Disputes between 2,400 and 3,610 TRY in non-metropolitan districts.
This Agreement is executed for commercial purposes.

9. EFFECTIVENESS

The BUYER is deemed to have accepted all terms of this agreement upon completing the payment for the order via the Site. The SELLER must ensure that the BUYER reads and confirms acceptance of this agreement before the order is processed.